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Microsoft CRM |
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Microsoft CRM Services |
| CRM hosted
Solution |
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Microsoft CRM Mobile |
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Microsoft CRM Mobile
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Microsoft CRM Mobile. Runs on the mobile
device. Users can view and enter data related to
relevant accounts, contacts, opportunities, and
activities when the mobile device is disconnected. When
corporate network access is available, data on the
mobile device can be synchronized with data in Microsoft
CRM. |
Typical Usage: Microsoft CRM Mobile
can be used while travelling, for example:
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Before leaving the office, a salesperson
synchronizes the mobile device with Microsoft CRM.
All subscribed information is now ready to travel
with you.
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While travelling, a salesperson updates information
related to customers accounts and opportunities, and notes
required follow-up activities.
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While
travelling with a Pocket PC Phone Edition
device, a salesperson calls a contact by tapping and
holding a phone number.
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Back at the office, or anywhere the salesperson has
access to a computer with virtual private network
(VPN) access to the corporate network and a
Microsoft ActiveSync connection with the device, the
salesperson synchronizes the mobile device with
Microsoft CRM, and uses Microsoft CRM on the desktop
or laptop to complete any follow-up activities.
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Following are screenshots of the Microsoft CRM Mobile user interface on
a Pocket PC:
(Click image for larger View).
CRM in Programs Menu |
CRM Login |
CRM
Home Page |
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Account List |
Account Record |
Account-Related Menu |
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Subscription Settings |
Synchronization Log |
Related Record
Settings |
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